Customer Reviews

Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.

  • JA
    ...are true professionals.

    “Ken Jones and his team at Midtown Insurance are true professionals. It is always a great time to have your insurance reviewed. Give them a call!”

  • WH
    Friendly, personal service for more than 50 years!

    “Friendly, personal service for more than 50 years! It doesn’t get any better.”

  • TA
    All Erie representatives are professional and great customer service!
  • RB
    Midtown Insurance is an Insurance Agency that treats you like family.

    “Midtown Insurance is an Insurance Agency that treats you like family. Combine a family atmosphere with the best insurance companies in the marketplace you will find them an agency to stay with for life .”

  • LN
    ...very responsive and professional

    “Ken has been very responsive and professional. Took his time to explain the policies and options.”

  • KJ
    They gave me a great rate for commercial insurance...

    “They gave me a great rate for commercial insurance and were very knowledgeable in making sure I got the right insurance for my business’s needs. I would highly recommend them!”

  • JR
    Their follow up and attention to detail impress me every time.

    “Ken Jones & staff always have the best interests of their clients in mind. They take the necessary time to explore the needs of the client prior to making any recommendations. Their follow up and attention to detail impress me every time. If you’ve a personal insurance need of any type, you’d do well to reach to Midtown!”

  • NW
    Very good
  • PZ
    ...PERSONALIZED SERVICE

    “GREAT KNOWLEDGEABLE PERSONALIZED SERVICE”

  •  Gwen Rhett Profile Image
    Ken Jones explains in detail your rates...

    “Ken Jones explains in detail your rates_specifically for Homeowners and Auto Insurance very well.”